Consumer behavior has been dramatically changing in recent times, and more so in the wake of the COVID-19 pandemic. Fortunately, the technologies that influence the buying patterns are also reinventing the selling processes. Emerging trends in sales technology are currently creating new opportunities for businesses to improve the efficiency and effectiveness of their sales team, augment the buyer experience across the touchpoints, and foster strong relationships with the customers.
Interestingly, the recent advancements in sales tech are providing enterprises with new platforms and solutions that can deliver impressive results. The right solution at hand can empower the sales team to have more resources to stay up to date with the customers and drive more deals. However, the key here is knowing the right solution.
On that front, robust customer relationship management (CRM) solutions have become an integral part of businesses today. Even small enterprises have started implementing CRM tools to streamline their sales and marketing operations. CRMs further provide a diverse range of functionalities, including multichannel communications, routine task automation, and analytics and forecasting.
Cutting-edge technologies such as artificial engineering (AI) and the internet of things (IoT) are also inching into the mainstream to aid sales teams. By powering intelligent solutions like chatbots, contact center solutions, and call analytics, AI is shaping how sales teams are operating, aligning with cross-functional teams, and managing the sales professionals.
At this juncture, there is a variety of sales technology solution providers and consulting/service companies available in the market that cater to the different needs of the enterprises. To help them choose the solution, consulting, or service that best fits their requirement, CIO Applications has compiled a list of the top 10 sales technology solution providers and the top 10 sales technology consulting/service companies.
The enlisted solution providers and consulting/service companies are the frontrunners in the market that provide a wide span of features. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for the aspiring CIOs.
We present to you CIO Applications’, “Top 10 Sales Technology Consulting/ Service Companies – 2020.”